QueueMetrics > General Asterisk configuration

Subqueue Reports

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QueueMetrics:
Go create a queue which definition is "993.1111111111" and with a name of your choice.
Then you can create a queue like "993.*" tpo report on all subqueues of 993 (BUT they must first exist as individual items).

eschurke:
I've tried creating a queue named 1111111111 with queue member 993.1111111111 where I've also searched the queue_log db and know there are entries for 993.1111111111 but it always shows 0 calls.  Even when I run a report on last 90 days I get 0 calls.

QueueMetrics:
are you sure you are accessing the right partition? look on the Licence page.

eschurke:
Got it!  OK, I didn't have Queuemetrics setup to use the partition.

Thanks!

QueueMetrics:
 ;D

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