QueueMetrics forum

QueueMetrics => General Asterisk configuration => Topic started by: boynas on January 31, 2009, 01:40:45

Title: PBX in a Flash and QM in separate boxes - Agent configuration
Post by: boynas on January 31, 2009, 01:40:45

I have qloader set-up, and as far as i can tell is working. I have Queue information. Thorugh Mysql storage info I can autoconfigure the queue but I have no Agent information.

I have static agents called: local/1XX@from-internal (two to be exact). They were created by FreePBX when i created the Queue. Since QM is not grabing Agent info but the queue info I have tried to add the agents manualy, but I can not see any logged in agents at any point, and only queue reports are available.

In the Manual you see that I should have Agent info in the mysql storage info, but I don't get anything.

again these are STATIC agents. Any Ideas???

Title: Re: PBX in a Flash and QM in separate boxes - Agent configuration
Post by: QueueMetrics on February 01, 2009, 08:40:05

If they are STATIC, there will never be login/logoff information, sop this is all you can get.
If you move them to be DYNAMIC, taht is, either using AGENTLOGON or ADDMEMBER, they you are going to get log-on and log-off information.