QueueMetrics > Running QueueMetrics

Call Recordings Not Listed

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FitnessPlus:
We were long overdue for an upgrade to queuemetrics and upgraded from a 2014 version to the latest version.
After the upgrade, asterisk continues to record calls into the /var/spool/asterisk/monitor/YYYY/MM/DD folders, but the available recording files are not listed in the queuemetrics interface for those calls. What do I need to address in the configuration to insure that queuemetrics is aware of these recordings?

FitnessPlus:
Upon further investigation. Outbound recording is functioning properly. Only the inbound queues are not properly linking to the recorded files.

mirkox:
Hi, how did you setup default.monitored_calls and audio.server?

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