QueueMetrics > Running QueueMetrics
Troubles with hotdesk and RT_HANGUPCALL and RT_TRANSFERCALL
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trixboxmexico:
There are something strange on the configuration.properties couse the line
callfile.hangupcall.enabled=true
callfile.hangupcall.channel=Local/10@queuemetrics/n
callfile.hangupcall.extension=30
callfile.hangupcall.context=queuemetrics
But there isn´t a declaration to the hotdesking function like
callfile.hangupcall_ht.enabled=true
callfile.hangupcall_ht.channel=Local/30@queuemetrics/n
callfile.hangupcall_ht.extension=10
callfile.hangupcall_ht.context=queuemetrics
Then in the realtime page and when a call is a live, the function Hangup doesn´t work and the same thing happend with the Transfer button.
It seams that there isn´t a deployment to this functions work when Hotdesk is turn on.
mirkox:
Hello,
I'm not sure I understood the question.
The first configuration should work both with Hotdesking on and off.
It doesn't exists any callfile.hangupcall_ht.* configuration.
Kind Regards
Mirko
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