QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: rgrignon on September 22, 2009, 21:54:31

Title: Adjust number of calls on the agents page
Post by: rgrignon on September 22, 2009, 21:54:31

Is there a setting to adjust the number of call records that appear on the agents page

Title: Re: Adjust number of calls on the agents page
Post by: QueueMetrics on September 24, 2009, 11:06:16

Not at the moment - why would you want to change  that?

Title: Re: Adjust number of calls on the agents page
Post by: rgrignon on September 28, 2009, 19:25:10

Our agents do quite a few calls each day and they said the list grows very big... It would be nice if they reset the view each day and then pagenated via a config variable to limit to number of calls per page..

Title: Re: Adjust number of calls on the agents page
Post by: QueueMetrics on September 29, 2009, 09:02:08

On recent version of QM, the list should contain only  the last 15 or so. Isn't it so?