Improving QueueMetrics

Topics

<< < (5/11) > >>

[1] Agent Coaching or Asterisk whisper

[2] Auto-generate user+agent accounts in 1 step.

[3] Implement wrap-up via automatic pause

[4] add more parameters for QM.stats in the QM_XML_RPC

[5] Pause by queue

[6] add a new feature "Call distribution, by day"

[7] Automatic license Transfer

[8] Include Priority in Dynamic Agent Login

[9] Adding Agents to a Queue

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