QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: jmt on June 27, 2013, 18:47:47

Title: Agent Status - Auto Polling
Post by: jmt on June 27, 2013, 18:47:47

We are running QM 13.04.2 and Asterisk 1.8.9.  After an agent completes a login on the phone,, we are required to click on reload to update the QM status on the inbound call screen.  This same scenario occurs if the agent completes a logout on the phone.  No update in QM.  Is there a setting to have the system auto update the status?

Title: Re: Agent Status - Auto Polling
Post by: QueueMetrics on June 28, 2013, 10:45:51

Not at the moment - but when you perform an action (like a log in from the GUI) the page should refresh automagically.