QueueMetrics > Running QueueMetrics
Some calls appear with ID call
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emel_punk:
Hello
few days ago, i've updated QM from 1.5.2 to 1.6.1 and it works great.
but i have notice that now i have some outbound calls with CALLER an asterisc (*), this only happen when someone callme and its a private number but, this is not the case, we are calling our clients.
so i decided to check out mysql database CDR and the caller number is on it. Also i checked out the logs file and its correctl loggedy the caller number so, whats the deal? .
here is a photo
http://i279.photobucket.com/albums/kk121/emel_punk/imagenqmconasteriscos.png
Thanks
???
QueueMetrics:
This usually happens when there is a double closure for the call, i.e., wrong data on the queue_log.
Can you post a piece of your queue_log showing the problem?
emel_punk:
Oh thanks, i see that my calls is getting duplicated on queue_logs.
Thanks !! ;)
QueueMetrics:
You should investigate as why this happens at the Asterisk level.
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