QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: rrincon on June 08, 2009, 20:18:05

Title: QM and Oreka Integration
Post by: rrincon on June 08, 2009, 20:18:05

Hello,

We are working trying to integrate QueueMetrics with Oreka.
we have a oreka network with 4 orkaudio server and 1 orkweb/orktrack server.
So far we have configured QM External Audio Recorder and Live Call, with no luck.
This is the conf we made.

# This is the name of the class that finds recordings. See documentation.
audio.server=it.loway.app.queuemetrics.callListen.listeners.OrekaWeb

# This is the name of the class that starts live listening. See documentation.
audio.liveserver=it.loway.app.queuemetrics.callListen.RTlisteners.OrkaWebRT
oreka.jdbcUrl=jdbc:mysql://<orkdb-ip>/oreka?zeroDateTimeBehavior=convertToNull&jdbcCompliantTruncation=false&user=xxxuser&password=xxxpass
oreka.web=http://<orkaweb-ip>5:8080/orkweb/app
oreka.rtserver=fixed
oreka.rtserver.address=http://<orkatrack-ip>:59120/?type=stream&localparty=#AGENTEXT#

Also de X-Unique-ID is already in place for asterisk and oreka.

Any sugestions?

Thanks,

Rafael

Title: Re: QM and Oreka Integration
Post by: QueueMetrics on June 10, 2009, 09:07:05

This is surely wrong and will ikely cause an error:

Quote

audio.liveserver=it.loway.app.queuemetrics.callListen.RTlisteners.OrkaWebRT

that's OrekaWebRT