QueueMetrics > Realtime Live
How to Customize Today's Report on Call Statistics
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stephen:
Hi,
I manage to write a simple JSP to display Total Answered Calls and Total UnAnswered Calls in one page using jsp. But the display of the number is too small . I am using T.render(). This is the code which I used
T = doOk.dispatch( CallOkDO.ANSWERED_CALLS_BY_QUEUE );
out.println(T.render());
Is there a way to customized the HTML display ? (to make the number display in a larger font?)
Thanks,
Stephen
QueueMetrics:
No you shoud not change the JSP, as you have no way to port those changes between versions.
Way better would be to use the XML-RPC interface, query data out of QM that way, and write your own reports.
Or if you just need larger fonts, edit the CSS files directly!
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