Running QueueMetrics

Topics

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[1] Question on Subqueues and agent membership

[2] Skills based routing with dynamic agents

[3] Agents aren't shown any longer on Real Time Reports

[4] Issue with Pause

[5] Force an agent to select a pause code

[6] Calls in queue are not shown to be answered in correct order

[7] Real Time Calls Not Showing Up

[8] Auto generate/email reports failing

[9] realtime.refresh_time not working

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