Running QueueMetrics
Topics
[1] Question on Subqueues and agent membership
[2] Skills based routing with dynamic agents
[3] Agents aren't shown any longer on Real Time Reports
[4] Issue with Pause
[5] Force an agent to select a pause code
[6] Calls in queue are not shown to be answered in correct order
[7] Real Time Calls Not Showing Up
[8] Auto generate/email reports failing
[9] realtime.refresh_time not working
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