QueueMetrics > Running QueueMetrics
Custom Report error after Update to 1.6.3.1
Richarddb:
I get the following error when i try to run a custom report after the update:
How can this be solved?
QueueMetrics:
This means you have more agents than the licensed ones.
Richarddb:
Before the update there was no problem with it. Do we need to copy a licensefile? Or something else?
QueueMetrics:
The only thing I can think of is that you had agent rewriting enabled before and you don't have it anymore. The agent counting has not been changed in the last couple of years.
Richarddb:
Where can i check if this is changed? We run daily reports so it's an important issue for us.
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