QueueMetrics > Realtime Live

Realtime - Magic Wand

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QueueMetrics:
Let me rephrase: the popup doesn't work anymore after you click reload manually?

RonCB:
HI.

I have to admit, that magic wand popup is a dissaster.
Our page refresh is set at 5 sec because of the callcenter-, queue sizes and with the amount of incomming calls you have to refresh quickly.
Whenever you hover over the wand, you hav to be verrrrry quick and if you're lucky you hit the right icon.

Please try to find an alternativ way for this popup  :)

Ron

QueueMetrics:
We are going to rebuild the Agent and RT pages with a different technology that will make it easier to run. For the moment we'll add a patch in the next release - we track this as issue #1891

QueueMetrics:
FYI - our beta version has this issue fixed. Please contact our tech support if you'd like to have an early look.

RonCB:
Sounds very interesting !! :)

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