QueueMetrics forum

QueueMetrics => General Asterisk configuration => Topic started by: Brandonb on September 11, 2007, 00:26:51

Title: Agent names instead of extensions?
Post by: Brandonb on September 11, 2007, 00:26:51

I know I did this once but a server crash wiped away everything I had but how would I set up Queuemetric's to display the actual name of the agent instead of just there 4 number extension in the QM GUI?

Title: Re: Agent names instead of extensions?
Post by: QueueMetrics on September 12, 2007, 08:46:50

You define them in Agents Config, by entering the name you want to see and the agent code (eg Agent/103, SIP/213...)