QueueMetrics forum

QueueMetrics => QueueMetrics installation => Topic started by: ruben23 on February 03, 2010, 05:50:04

Title: new install..
Post by: ruben23 on February 03, 2010, 05:50:04

Hi i have queuemetrics new installed integrated with vicidial, now on my queues configuration, i can already view my campaign data to be monitored. Problem is on my HOme page to select on the queue: i can only see the deafult value All, DPS and test - i cant view my campaign data to be monitored but its already present in the edit queue(queue configuration). What should i do know..? please help :(

Title: Re: new install..
Post by: QueueMetrics on February 03, 2010, 14:26:53

You have to create a queue in QM for your new campaign, so you can see it.

Title: Re: new install..
Post by: ruben23 on February 03, 2010, 17:41:46

but its already detected, is it now automatically created when you go for autconfig...?  so i need to manually add it..?

Title: Re: new install..
Post by: ruben23 on February 03, 2010, 19:59:25

i have this on as screenshoot:

set 1 --->   http://i45.tinypic.com/2d92tsh.jpg

set 2 --->   http://i45.tinypic.com/k9ffia.jpg

set 3 ---->  http://i50.tinypic.com/ej67x4.jpg

set 4 ----->  http://i46.tinypic.com/21mrn1w.jpg

This are all my screenshot... please help. how to add the campaign since its already detected.  :(

Title: Re: new install..
Post by: QueueMetrics on February 05, 2010, 11:01:32

You need to make them "Visible from front page" (edit each queue) and you can rename them if you want.