XML-RPC realtime method does not filter by queue

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Marquis:
I'm having a hard time with the realtime XML-RPC method, in particular that even though I'm giving it a queue name it is still returning the stats for *all* queues.

Here's a sample method call and its response:

####
T 10.1.1.1:59310 -> 10.2.1.1:8088 [AP]
POST /queuemetrics/xmlrpc.do HTTP/1.1.
TE: deflate,gzip;q=0.3.
Connection: TE, close.
Host: queuemetrics.domain.com:8088.
User-Agent: libwww-perl/5.805.
Content-Type: text/xml.
Content-Length: 481.
.
<?xml version="1.0"?>
<methodCall>
<methodName>QM.realtime</methodName>
<params>
<param><value><string>ithd-q</string></value></param>
<param><value><string>username</string></value></param>
<param><value><string>password</string></value></param>
<param><value><string></string></value></param>
<param><value><string></string></value></param>
<param><value><array><data>
<value><string>RealTimeDO.RTRiassunto</string></value></data></array></value>
</param>
</params>
</methodCall>

##
T 10.2.1.1:8088 -> 10.1.1.1:59310 [A]
HTTP/1.1 200 OK.
Server: Apache-Coyote/1.1.
Set-Cookie: JSESSIONID=49AE0E17B7FCCB52628A6EC94A38C30B; Path=/queuemetrics.
Content-Type: text/xml.
Content-Length: 1654.
Date: Tue, 21 Aug 2007 15:48:01 GMT.
Connection: close.
.
<?xml version="1.0" encoding="ISO-8859-1"?><methodResponse><params><param><value><struct><member><name>result</name><value><array><data><value><array><data><value><string>Status</string></value><value><string>OK</string></value></data></array></value><value><array><data><value><string>Description</string></value><value><string></string></value></data></array></value><value><array><data><value><string>Time elapsed (ms)</string></value><value><i4>97</i4></value></data></array></value><value><array><data><value><string>QM Version</string></value><value><string>1.3.5</string></value></data></array></value></data></array></value></member><member><name>RealTimeDO.RTRiassunto</name><value><array><data><value><array><data><value><string>&nbsp;</string></value><value><string>Queue &nbsp;</string></value><value><string>N. agents</string></value><value><string>Ready agents</string></value><value><string>On pause</string></value><value><string>Unk</string></value><value><string>Bsy</string></value><value><string>N. Calls waiting</string></value><value><string>On phone inbound</string></value><value><string>On phone outbound</string></value></data></array></value><value><array><data><value><string>&nbsp;<
##
T 10.2.1.1:8088 -> 10.1.1.1:59310 [AP]
/string></value><value><string>All selected</string></value><value><string>16</string></value><value><string>9</string></value><value><string>7</string></value><value><string>0</string></value><value><string>0</string></value><value><string>0</string></value><value><string>0</string></value><value><string>0</string></value></data></array></value></data></array></value></member></struct></value></param></params></methodResponse>
####

If there's something wrong with that, please let me know. But it looked ok to me (or else why would I be asking :) ).

QueueMetrics:
"All Selected" is the same as one single queue, is fyou selected that single queue ;D

Marquis:

--- Quote from: QueueMetrics on August 21, 2007, 18:24:25 ---"All Selected" is the same as one single queue, is fyou selected that single queue ;D

--- End quote ---

Actually, it's not the "All Selected" that I dispute, it is the actual values returned. On this box, it is returning the collected values of *all* queues rather than just the one that I asked for.

QueueMetrics:
I am filing this as a possible bug - from what I know of QM's "guts" it seems pretty strange, but anything is possible ;D

Marquis:
I don't know if this helps or is redundant, but I get the exact same values as if I were on the Realtime Monitoring page and clicked "Show any agent" where I would expect it to return the values that are displayed with "Show members only".

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