QueueMetrics forum

QueueMetrics => Improving QueueMetrics => Topic started by: barryf on March 03, 2010, 14:25:46

Title: Slight bug? q_frontpage and reports
Post by: barryf on March 03, 2010, 14:25:46

Hi,

Using QM 1.5.5

If you set a particular queue to not show on the frontpage, when running reports, the reports do not show the queue Alias, but rather the queue composition.

We use a log of subqueues, so the queues are 511.14373599, 511.1800929007 etc based on the DDI used to call the queue. We dont really want to show these on the QM home page, so set "show on front page" to No. However, this results in the 511.XXXXXXX being shown in reports as the queue name, rather than our descriptive name ,which describes the campaign that the DDI relates to.

This makes reporting far less informative / or clutters up the front page.


-Barry

Title: Re: Slight bug? q_frontpage and reports
Post by: QueueMetrics on March 04, 2010, 16:15:14

Thanks - we track this as issue #1009.

Title: Re: Slight bug? q_frontpage and reports
Post by: barryf on August 25, 2010, 18:38:12

Any update on this? Where can I see the issue tracker?

Thanks

-Barry

Title: Re: Slight bug? q_frontpage and reports
Post by: QueueMetrics on August 26, 2010, 11:32:20

It's not been fixed yet.