QueueMetrics > Outbound and QueueMetrics

outboun calls

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emel_punk:
HI
i was wondering what else should i do for register every outbound call an agent do.. i read the manual  and create the outbound queue,

and add to my dial plan something like this

exten => 888,n,DeadAGI(queueDial.agi|110|sip/spa400/3139000|salidacola|Agent/1001)


and the calls  is then logged into queue_log


but in queuemetrics there is no  call at all..


what  i really want is to log  every outbound call in queuemetrics, and do realtime monitoring.

 ??? ani help  would be terrific !!

QueueMetrics:
First things first: use the dialplan version unless you are running on 1.0 or 1.2.

1. does your call get placed at all?
2. do you see new lines added to the queue_log file?

emel_punk:
YES im using  asterisk 1.4.22



1: sorry my poor english..:(  are you asking me  if the call  is success? iso.. yes indeed... check out what happen on asterisk ....


 Executing [888@from-internal:1] Answer("SIP/110-b7609968", "") in new stack
    -- Executing [888@from-internal:2] DeadAGI("SIP/110-b7609968", "queueDial.agi|110|sip/spa400/3139000|salidacola|Agent/1001") in new stack
    -- Launched AGI Script /var/lib/asterisk/agi-bin/queueDial.agi
    -- AGI Script Executing Application: (dial) Options: (sip/spa400/3139000||g)
    -- Called spa400/3139000
    -- SIP/spa400-0893b348 answered SIP/110-b7609968
    -- AGI Script queueDial.agi completed, returning 0
    -- Executing [h@from-internal:1] Macro("SIP/110-b7609968", "hangupcall") in new stack
    -- Executing [s@macro-hangupcall:1] ResetCDR("SIP/110-b7609968", "w") in new stack
    -- Executing [s@macro-hangupcall:2] NoCDR("SIP/110-b7609968", "") in new stack
    -- Executing [s@macro-hangupcall:3] GotoIf("SIP/110-b7609968", "1?skiprg") in new stack
    -- Goto (macro-hangupcall,s,6)
    -- Executing [s@macro-hangupcall:6] GotoIf("SIP/110-b7609968", "1?skipblkvm") in new stack
    -- Goto (macro-hangupcall,s,9)
    -- Executing [s@macro-hangupcall:9] GotoIf("SIP/110-b7609968", "1?theend") in new stack
    -- Goto (macro-hangupcall,s,11)
    -- Executing [s@macro-hangupcall:11] Hangup("SIP/110-b7609968", "") in new stack
  == Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'SIP/110-b7609968' in macro 'hangupcall'
  == Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'SIP/110-b7609968'



2: yes the call get logged into queue_log
1234989851|1234989851.399|salidacola|NONE|ENTERQUEUE|-|110
1234989851|1234989851.399|salidacola|Agent/1001|CONNECT|0|
1234989854|1234989851.399|salidacola|Agent/1001|CONNECT|3|
1234989856|1234989851.399|salidacola|Agent/1001|COMPLETEAGENT|3|2
1234990124|1234990124.403|salidacola|NONE|ENTERQUEUE|-|110
1234990124|1234990124.403|salidacola|Agent/1001|CONNECT|0|
1234990128|1234990124.403|salidacola|Agent/1001|CONNECT|4|
1234990136|1234990124.403|salidacola|Agent/1001|COMPLETEAGENT|4|8

QueueMetrics:
Have you configured the queue "salidacola" in QM?

emel_punk:
YES... its on QM... and its configured as OUTBOUND CALL and  the queue does not exists on asterisk as the manual says... ???

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