QueueMetrics > Running QueueMetrics
Alphabetize agent list on Realtime page
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bhenry:
Not a deal breaker but is there a way to alphabetize the list of agents on the realtime page? My Support Managers are asking about it.
QueueMetrics:
IIRC, it's one of the small changes that went into 1.5.0 :-)
bhenry:
Sounds good. I can't wait!!
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