QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: chesstrian on June 08, 2010, 19:39:58

Title: Call Outcomes and Stins
Post by: chesstrian on June 08, 2010, 19:39:58
Hi every body, i activated some call outcomes for every inbound calls, and i have joinMultiStintCalls in true, in reports i can't see the outcome's codes and every qualified call has 2 or 3 stints, so every time attribute is duplicated, for example, a call with 2 minutes of duration, has 4 minutes.

Now if i set stints to false, every call appears 2 or 3 times, so the total number of calls processed is more higher. What can i do about this?
Title: Re: Call Outcomes and Stins
Post by: chesstrian on June 10, 2010, 22:50:34
Hi guys, working in these troubles, i can see that when stints is in true, every call has more that 1 stint, but problems appears since june 6, day of the first rotate of logs. I'm using MySQL storage, so i don't know what is wrong with the rotations. Any help will be apreciated.
Title: Re: Call Outcomes and Stins
Post by: chesstrian on June 10, 2010, 23:56:26
Hi people, the problem is that qloader put one line twice. Looking why.
Title: Re: Call Outcomes and Stins
Post by: chesstrian on June 11, 2010, 23:34:36
 ;D This case is closed. See http://forum.queuemetrics.com/index.php?topic=927.0
Title: Re: Call Outcomes and Stins
Post by: QueueMetrics on June 14, 2010, 10:03:59
 ;D