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		<title>QueueMetrics forum</title>
		<link>https://forum.queuemetrics.com/index.php</link>
		<description><![CDATA[Live information from QueueMetrics forum]]></description>
		<item>
			<title>Re: Single Sign On (with Azure AD)</title>
			<link>https://forum.queuemetrics.com/index.php?topic=3028.msg9067#msg9067</link>
			<description><![CDATA[Any update on this? We need this to meet security compliance requirements being imposed on our clients.]]></description>
			<category><![CDATA[Improving QueueMetrics]]></category>
			<comments>https://forum.queuemetrics.com/index.php?action=post;topic=3028.0</comments>
			<pubDate>Wed, 23 Mar 2022 16:35:24 GMT</pubDate>
			<guid>https://forum.queuemetrics.com/index.php?topic=3028.msg9067#msg9067</guid>
		</item>
		<item>
			<title>QueueMetrics Call-Center Software 22.02 Video Tutorial</title>
			<link>https://forum.queuemetrics.com/index.php?topic=3030.msg9066#msg9066</link>
			<description><![CDATA[QueueMetrics collects data from the PBX and tracks all agents&#39; activities, payrolls, targets, conversion rates, ACD, IVR, and Music on hold. It generates outbound and inbound statistics with real-time monitoring, wallboards, and custom reports for more...]]></description>
			<category><![CDATA[QueueMetrics news]]></category>
			<comments>https://forum.queuemetrics.com/index.php?action=post;topic=3030.0</comments>
			<pubDate>Thu, 24 Feb 2022 08:59:18 GMT</pubDate>
			<guid>https://forum.queuemetrics.com/index.php?topic=3030.msg9066#msg9066</guid>
		</item>
		<item>
			<title>Re: Single Sign On (with Azure AD)</title>
			<link>https://forum.queuemetrics.com/index.php?topic=3028.msg9065#msg9065</link>
			<description>
<![CDATA[Unfortunately, LDAP doesn&#39;t work with Azure AD. LDAP is slowly going the way of the Dinosaur. <br /><br />For Azure AD you would likely need to use SAML<br /><br /><a href="https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/auth-saml" class="bbc_link" target="_blank">https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/auth-saml</a>]]>
			</description>
			<category><![CDATA[Improving QueueMetrics]]></category>
			<comments>https://forum.queuemetrics.com/index.php?action=post;topic=3028.0</comments>
			<pubDate>Tue, 18 Jan 2022 22:28:20 GMT</pubDate>
			<guid>https://forum.queuemetrics.com/index.php?topic=3028.msg9065#msg9065</guid>
		</item>
		<item>
			<title>Using Elixir for complex real-time telephony processing on Microsoft Teams </title>
			<link>https://forum.queuemetrics.com/index.php?topic=3029.msg9064#msg9064</link>
			<description>
<![CDATA[During CommCon Virtual 2021, Lorenzo Emilitri, founder of Loway and creator of QueueMetrics, gave a speech on &quot;Using Elixir for complex, real-time telephony processing: some lessons learned&quot;.<br /><br />In this conference, Lorenzo explains, based on his experienc...]]>
			</description>
			<category><![CDATA[QueueMetrics news]]></category>
			<comments>https://forum.queuemetrics.com/index.php?action=post;topic=3029.0</comments>
			<pubDate>Thu, 16 Dec 2021 11:43:05 GMT</pubDate>
			<guid>https://forum.queuemetrics.com/index.php?topic=3029.msg9064#msg9064</guid>
		</item>
		<item>
			<title>Re: Single Sign On (with Azure AD)</title>
			<link>https://forum.queuemetrics.com/index.php?topic=3028.msg9063#msg9063</link>
			<description>
<![CDATA[Hello ngroulx,<br /><br />I&#39;m not sure if it&#39;s the same, but QueueMetrics is compatible with Active Directory OpenLDAP. <br /><br />You can find a guide here:<br /><a href="https://www.queuemetrics.com/blog/2021/10/20/Active-Directory-Domain-Integration/" class="bbc_link" target="_blank">https://www.queuemetrics.com/blog/2021/10/20/Active-Directory-Domain-Integration/</a><br /><br />Let me know if this is what you w...]]>
			</description>
			<category><![CDATA[Improving QueueMetrics]]></category>
			<comments>https://forum.queuemetrics.com/index.php?action=post;topic=3028.0</comments>
			<pubDate>Thu, 16 Dec 2021 07:59:25 GMT</pubDate>
			<guid>https://forum.queuemetrics.com/index.php?topic=3028.msg9063#msg9063</guid>
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