QueueMetrics forum

QueueMetrics => QueueMetrics installation => Topic started by: dewald on June 20, 2013, 15:46:03

Title: Call recordings
Post by: dewald on June 20, 2013, 15:46:03

I can see the WAV files growing in size in /var/spool/asterisk/monitor until the call is finished, then it is deleted and moved to /callrecordings.

How do I get to keep a copy in /callrecordings?

What I'm trying achieve is I want to keep a copy of recordings regardless if agent is logged into QM or not.

Thanks

Title: Re: Call recordings
Post by: QueueMetrics on June 25, 2013, 14:21:47

I don't know how much your environment is customized, but Asterisk usually leaves the file in /var/spool/asterisk/monitor . QM has nothing to do with them (but retrieving them on request).