QueueMetrics > Running QueueMetrics
Customize "DNIS Used" shown values
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sebun:
Hi,
Is there any way to edit the "DNIS Used" values shown?
Basically, in the image you see DNIS, N. Calls and the percentages. So, again, is there any way to make this table to show the total amount of minutes that calls implied?
Thanks!
QueueMetrics:
No but it could be a trivial customization..... please contact our support services.
sebun:
Thank you!
QueueMetrics:
You are welcome
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