Realtime Live

Topics

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[1] Extension column in Agent Table

[2] Attention Levels and Alarms

[3] MOVED: Does Realtime Monitoring work for outboung queues ?

[4] How to Customize Today's Report on Call Statistics

[5] Realtime Monitoring

[6] Problems with Agent pages

[7] Wrong identification of call

[8] Worng number of agents

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