QueueMetrics > Realtime Live

Unavailable agents showing up under realtime

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hsanchez:
I've done some changes to my app to prevent changing status of offline agents.  Hopefully this fixes things.

It'd still be nice to have QM deal with this in the future though  ;D

QueueMetrics:
I am not sure this is possible, because it is a part of our "safety net" against accidental queue_log corruption.

hsanchez:
oh well, thanks for the help anyway :)

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