QueueMetrics > QueueMetrics installation
Failure after upgrade from 1.4.7 to 1.5.3 !
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dsatta:
Hi.
I experienced problems after an upgrade from version 1.4.7 to 1.5.3,
Let me describe how I did it.
1.
First I unpacked qm-1.5.3 into my webapps directory, which is /usr/local/tomcat/webapps
2.
Then I copied the working web.xml and configuration.properties from v1.4.7 to the WEB-INF
directory of v1.5.3. I also copied the mysql-connector into the libs directory of v1.5.3
3.
Now I restarted Tomcat and executed the DB-Tester. The DB-Tester requested a confirmation to do
a database upgrade which I permitted. The DB-Tester eventually told me the update was successful
and that it will restart QM when I hit the Next-Button
4. After hitting the Next-Button, I just got the following error message:
"Your user session has expired. The webapp will restart automatically in a few seconds."
It restarts over and over again and won't give me a login screen.
Now, when I tried to fall back to v.1.4.7, this version of course told me, that my database
is too new; sure, I just upgraded it....
Eventually I had to delete the whole database 'queuemetrics' and restored my backup from
last night to make v1.4.7 working again.
I did this whole procedure twice to make sure I didn't forget something, but the
result was the same; I got the same error again.
Does anybody know what the problem is here ? Why does dbtester display a successful
message after the upgrade, but the application gets stuck with this user session error ??
Any help is much appreciated. Thanks in advance.
Daniel
QueueMetrics:
Please send a copy of your database to Loway by e-mail so that we can run a test immediately.
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