QueueMetrics > QueueMetrics installation

upgrading to 1.5.1

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tonils:
Many thanks, now the detail pages are working

I still can not access the Agent page....

Tony

QueueMetrics:
Do you see an error there as well? can you post the stack trace?

tonils:
There is no stack trace. I can sucsessfully login as an agent, but when I click on the "show calls for agent/1234" link, I get a page that only displays this message

HTTP Status 404 - /$WEBAPP/sys_errore.jsp

type Status report

message /$WEBAPP/sys_errore.jsp

description The requested resource (/$WEBAPP/sys_errore.jsp) is not available.
Apache Tomcat/5.0

log2009-02-26.txt says the following

StandardContext[/QueueMetrics]LowayTransactionController: [B426AE28BDF6B27B45C66982199CA7F9] Tempo totale esecuzione verbo 'qm_start': 54 ms
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Inizio classe it.loway.app.queuemetrics.autenticazione.caricaDatiIniziali
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Fine classe it.loway.app.queuemetrics.autenticazione.caricaDatiIniziali
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Inizio classe it.loway.app.queuemetrics.autenticazione.caricaLingueAmmesse
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Fine classe it.loway.app.queuemetrics.autenticazione.caricaLingueAmmesse
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Inizio classe it.loway.app.queuemetrics.oq.caricaCodeOutbound
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Fine classe it.loway.app.queuemetrics.oq.caricaCodeOutbound
StandardContext[/QueueMetrics]LowayTransactionController: [B426AE28BDF6B27B45C66982199CA7F9] Tempo totale esecuzione verbo 'qm_start2': 145 ms
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Inizio classe it.loway.app.queuemetrics.validazione.logon
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Fine classe it.loway.app.queuemetrics.validazione.logon
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Inizio classe it.loway.app.queuemetrics.autenticazione.effettuaLogOn
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] User 'agent/100' belongs to class '4'
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] User 'agent/100' owns keys 'AGENT CHPASSWD'
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Fine classe it.loway.app.queuemetrics.autenticazione.effettuaLogOn
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Inizio classe it.loway.app.queuemetrics.autenticazione.caricaDatiIniziali
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Fine classe it.loway.app.queuemetrics.autenticazione.caricaDatiIniziali
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Inizio classe it.loway.app.queuemetrics.oq.caricaCodeOutbound
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Fine classe it.loway.app.queuemetrics.oq.caricaCodeOutbound
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Inizio classe it.loway.app.queuemetrics.autenticazione.testNLicMod
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Checking CryFeatIniter... Override?false
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Check Completed OK
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Fine classe it.loway.app.queuemetrics.autenticazione.testNLicMod
StandardContext[/QueueMetrics]LowayTransactionController: [B426AE28BDF6B27B45C66982199CA7F9] Tempo totale esecuzione verbo 'qm_autentica': 49 ms
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Inizio classe it.loway.app.queuemetrics.liveData.changeAgentServer
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Fine classe it.loway.app.queuemetrics.liveData.changeAgentServer
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Inizio classe it.loway.app.queuemetrics.liveData.agentLive
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9]  Modo SQL - preset: '1' - partition: 'P000'
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9]  - Rewriting of Local/XXX@ext channels
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Fine classe it.loway.app.queuemetrics.liveData.agentLive
StandardContext[/QueueMetrics][B426AE28BDF6B27B45C66982199CA7F9] Inizio classe it.loway.app.queuemetrics.liveData.agentLiveExtendedInfo
StandardContext[/QueueMetrics]LowayTransactionController: [B426AE28BDF6B27B45C66982199CA7F9] [ERR] -- Inner Exception --
Exception: java.lang.NoSuchMethodError
Error:
java.lang.String.contains(Ljava/lang/CharSequence;)ZStack trace:
java.lang.NoSuchMethodError: java.lang.String.contains(Ljava/lang/CharSequence;)Z
        at it.loway.app.queuemetrics.liveData.agentLiveExtendedInfo.GetAgentQueues(agentLiveExtendedInfo.java:119)
        at it.loway.app.queuemetrics.liveData.agentLiveExtendedInfo.doRun(agentLiveExtendedInfo.java:74)
        at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequest(Unknown Source)
        at it.loway.tpf.transaction.servlets.LowayTransactionController.serveRequestWrapper(Unknown Source)
        at it.loway.tpf.transaction.servlets.LowayTransactionController.doPost(Unknown Source)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
        at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
        at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
        at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
        at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
        at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
        at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
        at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
        at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
        at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
        at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
        at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
        at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        at java.lang.Thread.run(Thread.java:534)
-- End Inner Exception --

QueueMetrics:
Thanks.

marcos:
Hi Tonils,
unfortunately in the agent pages there was a different method call compatible only with Java 1.5 and I didn't found it when fixing the call detail pages.

I've replaced it with a 1.4 compatible one and is fixed on build 1286 you can download from the QueueMetrics download page in .tar.gz format.

Thank you again for your feedback.

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