QueueMetrics > Running QueueMetrics
Diference between Unanswer Calls reports
QueueMetrics:
Might be some problem with calls left open? please send over the queue_log for analysis.
ecriollo_prac:
Hi.
Thanks for everything.
Please send mail to my mailbox to resend it whit the queue_log (Atachment) for analysis (my mail is ecriollo@vocatel.com.co). Or write what is your mail to send queue_log.
Edgar.
QueueMetrics:
We checked your logs and it is a bug with time zone offsets in 1.4.0 - for your reference, this is bug #192. It is fixed in 1.4.1, due to be released next week.
ecriollo_prac:
Thanks for everything.
I hope that the new version fixed the bug.
ecriollo_prac:
Hi.
OK is very good.
The bug is solved.
Thanks for everything.
Edgar. ;D
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