QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: scooby2 on October 27, 2008, 22:11:16

Title: Any kind of access logs?
Post by: scooby2 on October 27, 2008, 22:11:16

Is there any way to log when someone has logged in and who/when someone listens to recorded phone calls? I did a quick search through the manual and through configuration.properties but I did not see anything.

I'm not sure if ClassicXmlRpcRecordings would give who did it but should allow the time to be logged.

Thanks,
Scooby2

Title: Re: Any kind of access logs?
Post by: QueueMetrics on October 28, 2008, 09:38:55

QM has a very detailed activity log, that you can usually find under the name  localhost-date.txt

Code: [Select]

[root@dalet logs]# cd /usr/local/queuemetrics/tomcat/logs/
[root@dalet logs]# ll
total 1704
-rw-r--r-- 1 root root  204002 Oct 22 17:15 catalina.out
-rw-r--r-- 1 root root 1236275 Oct 20 19:22 localhost_log.2008-10-20.txt
-rw-r--r-- 1 root root   35527 Oct 21 13:59 localhost_log.2008-10-21.txt
-rw-r--r-- 1 root root  252935 Oct 22 17:15 localhost_log.2008-10-22.txt

For example, these lines are a successful login:

Code: [Select]

2008-10-20 11:19:36 StandardContext[/queuemetrics][31D52F5DE469DF0F11A03A6AE565276D] User 'demoadmin' belongs to class '3'
2008-10-20 11:19:36 StandardContext[/queuemetrics][31D52F5DE469DF0F11A03A6AE565276D] User 'demoadmin' owns keys 'USER QUEUE_AN USR_AGENT USR_QUEUE USRADMIN REALTIME AGREP CALLMONITOR USR_LOCATION USR_OUTCOME USR_PCODE RTLIVE CHPASSWD MON_AUDIO MON_VNC USR_MYSQL'
As you can see there is a session identifier ID (the [31D52F5DE469DF0F11A03A6AE565276D] ) that you can use to find further verbs that are linked to the same log-on session - using this approach, access to each and every function of QM can be audited if needed.

Title: Re: Any kind of access logs?
Post by: scooby2 on October 28, 2008, 14:55:24

Thank you!

Title: Re: Any kind of access logs?
Post by: QueueMetrics on October 28, 2008, 21:00:41

 ;D