QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: bhenry on February 07, 2012, 16:39:32

Title: multistint Realtime
Post by: bhenry on February 07, 2012, 16:39:32

Is it possible to track multistint calls on the realtime page?  Basically I am looking at a queue on the realtime page that is actually 2 subqueues.  We want to be able to track total wait time across both queues on the realtime page instead of tracking the wait time on each queue individually. 

If this is not currently available, we would potentially be willing to sponsor this as an enhancement.

-Brendan

Title: Re: multistint Realtime
Post by: QueueMetrics on February 15, 2012, 17:12:38

Not at the moment, but please contact the tech team.