QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: RonCB on April 08, 2013, 00:07:29

Title: Starting an outbound call
Post by: RonCB on April 08, 2013, 00:07:29

Hi .

Is there a HTTP API to make a call over an outboundqueue within Queuemetrics, other then to click the Dial button in the agent screen?
Don't want to use the Whombat solution...

Ron

Title: Re: Starting an outbound call
Post by: QueueMetrics on April 08, 2013, 12:47:47

Not at the moment - but you would more likely send it to Asterisk than to QM for processing. The WombatDialer implements a wrapper around all this logic, so should be trivial to use, but....