QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: tlathane on July 14, 2010, 16:40:09

Title: Reports on queuemetrics 1.5.3
Post by: tlathane on July 14, 2010, 16:40:09

Hi Everyone,

How can I get answer rate per dar, and answer rate per hour from a month report or a week report?  ???

Many Thanks
Tumelo

Title: Re: Reports on queuemetrics 1.5.3
Post by: QueueMetrics on July 16, 2010, 09:22:55

I am not sure for 1.5.3, but that is present for newer versions.