QueueMetrics forum

QueueMetrics => Improving QueueMetrics => Topic started by: Michael Swann on October 17, 2011, 19:52:02

Title: API for login agents on and off a queue
Post by: Michael Swann on October 17, 2011, 19:52:02

Hi,

I have tried search the web for an API that plugs into queuemetrics that enables the logging on and off of agents to a queue. Does anyone know if this functionality exists?

Thanks,

Title: Re: API for login agents on and off a queue
Post by: QueueMetrics on October 25, 2011, 12:03:29

No it does not exist, as you could send a request to Asterisk directly to do this.
If a number of people are interested, or you have an urgent need, we could custom-.implement this.