QueueMetrics > Realtime Live

Problems with Agent pages

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QueueMetrics:
The two things are defined in separate parts of the QM config; in fact the pause/unpause is defined in:


--- Code: ---callfile.dir=tcp:dial:bingo@10.10.3.100
--- End code ---

while the Realtime Live should have the same tcp:.... stuff in


--- Code: ---cluster.pbx.manager=tcp:dial:bingo@10.10.3.100
--- End code ---

So please check they are exactly the same.The difference between the two calls is that in order to perform an action, QM will start a call through the buttons to the [queuemetrics] context. In any case you should see something (at least an error....) on the Asterisk CLI.

rachel.primrose:
Thanks that solved my problem - I hadn't set callfile.dir

QueueMetrics:
Nice to see that fixed  ;D

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