QueueMetrics > Running QueueMetrics
Trouble Using LocalFilesByDay to locate call recording files
WRP:
I'm hoping that someone can assist me with a problem I am having. Our asterisk instance is storing audio files to subfolders in a folder based on the month/year that the call is placed. Here is the configuration change we made to configuration.properties:
--- Code: ---default.monitored_calls=/ast1-recordings/%YY-%MM/
--- End code ---
Here is a listing of the directory:
--- Code: ---[root@stats]# ls -l /ast1-recordings/
total 28
drwxr-xr-x 2 102 103 4096 Oct 7 10:06 2008-10
drwxr-xr-x 2 102 103 4096 Oct 7 10:40 2008-11
drwx------ 2 root root 16384 Aug 27 16:50 lost+found
--- End code ---
And
--- Code: ---[root@stats]# ls -l /ast1-recordings/2008-10/
total 32
-rw-r--r-- 1 102 103 15725 Oct 7 09:46 q3002-20081007-094611-1223397963.2203279.WAV
-rw-r--r-- 1 102 103 14425 Oct 7 10:06 q3002-20081007-100615-1223399168.2203285.WAV
--- End code ---
When I go into the queuemetrics call detail screen, it is not showing a link for the audio file. Before we had this directory structure, it was working fine. I have tried restarting queuemetrics as well as rebooting the whole machine. What am I doing wrong?
QueueMetrics:
How is your audio.server property set?
WRP:
That was it. I didn't realize that I needed to change that. I thought it was just some sort of pointer for if I made a change to the queuemetrics directory structure, or something of that sort. Thanks for the help!
QueueMetrics:
Yes in fact it's a completely different module being used. Nice to see it's fixed. The search performance should be way better, correct?
WRP:
I'd imagine so. The machine is still in development, we haven't made it live yet.
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