QueueMetrics > Running QueueMetrics

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mirkox:
Did you install with yum? In that case should be very easy:

yum update queuemetrics

do that when the callcenter is idle, it will take a couple of minutes, but after that at the first access to QueueMetrics you'll be asked to update the database and that procedure could take a while depending on the size of your database.

Mirko

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