QueueMetrics > Running QueueMetrics

BUG with Queue Visibility Key

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rgrignon:
I have two supervisors each with their own assigned Location.

Up until now each queue that I create has a single "Location" entered into the "Visibility Key:" field.

I am now trying to add two locations into the Visibility Key field under the CFG_Queues Tab. I have tried the following:

Visibility key: LOCATION_A LOCATION_B (space between the two entries)

and

Visibility key: LOCATION_A, LOCATION_B (comma between the two entries)

With both scenarios If I then log in as either supervisor, the queue is no longer selectable from the Queue drop down list unless I only specify One entry for the Visibility Key...

This problem is verified on versions 1.5.0, 1.5.5 and 1.6.0

QueueMetrics:
Wait, a visibility key is not a location!

Think about a "visibility key" as a lock - it can be only one, but you can make multiple copies of the key and give it to different people.

The idea would be having a key that is common and then giving it to both supervisors.

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