QueueMetrics forum

QueueMetrics => Improving QueueMetrics => Topic started by: chaag on April 03, 2007, 19:42:32

Title: Option to "show" days with 0 calls
Post by: chaag on April 03, 2007, 19:42:32

Currently, in the "Answered call distribution per day" report, days where no calls are received are skipped (not shown).

When pulling data for different queues into excel, it is painful to go line up all the missing dates and add in a "0".

To make pulling QM reports into excel easier, I'd love a config option to "show 0 call days in per day report"

thanks

Title: Re: Option to "show" days with 0 calls
Post by: QueueMetrics on April 04, 2007, 17:30:30

Added to the idea tracker.

Title: Re: Option to "show" days with 0 calls
Post by: QueueMetrics on January 13, 2009, 16:30:43

I am glad to tell you that issue #84 has been fixed and added to the upcoming release 1.5.1.

Thanks for making QM better! ;D