QueueMetrics > Scripting QueueMetrics
XML-RPC Call Detail Popup
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sbecquet:
Using the XML-RPC I am able to successfully pull Queue Details with the XML-RPC code DetailsDO.CallOk but ran into a issue. If I pull the report without using XML-RPC, I see a magnifying glass that then opens a popup with call details. How can I get this popup to happen using the XML-RPC? Do I have to use another XML-RPC code? Or a different method? Any help would be great.
Thanks
QueueMetrics:
You can pull the same data from the RAW table, and ask for any associted recordings using a separate method QM.findAudio as described in http://manuals.loway.ch/QM_XML-RPC_manual-chunked/ch03.html#_the_method_qm_findaudio
sbecquet:
Ok thank you for the reply. I have another question though. If I create a custom report through XML-RPC, it there a way to download like you can for the pre made reports?
mirkox:
Hi,
are you creating a new type of report table? In that case you can include it in QueueMetrics reports as a custom block (so you can download it with the others).
http://manuals.loway.ch/QM_XML-RPC_manual-chunked/ch06.html
Mirko
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