QueueMetrics > QueueMetrics installation

Agent Priority

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bestest:
So I've got about 18 queues and 17 agents.  I need to prioritize them according to their weights in FreePBX.  I read that this is possible, and have set them up as dynamic agents with their weights, i.e. 101,10 102,12 etc.  I have the queue set for rrmemory and the calls keep being delivered in round robin style.  Does anyone know which ring strategy to use / does this work???  Thanks

moa:
We use leastrecent in our asterisk environment. It handles agent priorities and rings the agent who's been idle the longest.

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