QueueMetrics forum
WombatDialer => Running WombatDialer => Topic started by: galeras on May 15, 2017, 22:23:32
Title:
RS_NOAGENT state is not set when agent does not answer
Post by:
galeras
on
May 15, 2017, 22:23:32
Hello,
WD is setting state to TERMINATED in both cases no matter if agent answer or not the call. Please give us any clue.
Thank you.