Running QueueMetrics

Topics

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[1] see pic

[2] Outbound calls and URL's

[3] Problems about "Agents currently logged in"

[4] it takes a long time to open the /qm/popup_call.jsp

[5] Listening to live calls: Unattended Call Moni- toring

[6] All pause codes displaying "-"

[7] Communication error on wallboard

[8] Custom Report error after Update to 1.6.3.1

[9] Queue details export in Excel

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