QueueMetrics forum

QueueMetrics => General Asterisk configuration => Topic started by: nyfon on June 27, 2011, 15:33:11

Title: Where is the agent/queue data stored?
Post by: nyfon on June 27, 2011, 15:33:11

Hello,
Could you please tell where the configuration data is stored?
I want my agents to login from phones only, and I need to get list of assigned queues for agents to login on all of them at once.
Currently I've modified freepbx code and store data in queues_details table. This is not convenient since I have to maintain 2 separate lists of agents.
I looked in queuemetrics database and there is nothing there...
Thanks!

Title: Re: Where is the agent/queue data stored?
Post by: QueueMetrics on July 01, 2011, 10:05:19

We do not advise to read data from the DB directly, because it may change in future versions. Anyway look in the code_possibili table.

Title: Re: Where is the agent/queue data stored?
Post by: nyfon on July 01, 2011, 17:15:32

Thanks!