QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: pta200 on March 08, 2010, 22:44:30

Title: Asterisk Error Message on Agent Add Member
Post by: pta200 on March 08, 2010, 22:44:30

Every time we use the Add Member button on the live_agent.jsp page we see the following error in the Asterisk CLI:

[Mar  8 21:04:40] ERROR[16832]: utils.c:1175 ast_careful_fwrite: fwrite() returned error: Broken pipe
[Mar  8 21:04:40] ERROR[16832]: utils.c:1175 ast_careful_fwrite: fwrite() returned error: Broken pipe

It shows up for each queue an agent is added too. Any idea why and/or if we should be concerned? We are running Asterisk 1.6.17.

thanks,
Paolo

Title: Re: Asterisk Error Message on Agent Add Member
Post by: QueueMetrics on March 09, 2010, 09:25:40

Does the agent get logged on/off or not? It looks like QM closing the connection too early..... but I've never seen that.
 ???

Title: Re: Asterisk Error Message on Agent Add Member
Post by: pta200 on March 09, 2010, 14:43:59

Yes the agent gets added and removed from the queue properly, but once QM closes the manager session it used to call that piece of the Add/Remove commands from the QM dial plan I see that error in the Asterisk CLI.

Title: Re: Asterisk Error Message on Agent Add Member
Post by: QueueMetrics on March 10, 2010, 12:56:33

We'll have to investigate into this issue further.
We track this as bug #1016