QueueMetrics > General Asterisk configuration

Trixbox 2.6.0.7 & Agents on non Queue calls

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dwright1542:
I've got a queue that I want serviced in a specific order.  RoundRobin has been depreciated, so I'm using penalties.

Does anyone have roundrobin still working in 1.4?   I really don't want to use rrmemory

A100,1
A101,2
A102,3

So if an agent 100 is logged in, and on a non-queue call, the queue still thinks he is available, and will continue to try his extension forever. 

I tried ringinuse=no.  That didn't work.    How do I get the queue to realize it needs to move on?

-Darren

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