QueueMetrics forum

WombatDialer => Running WombatDialer => Topic started by: naocha on November 17, 2015, 08:15:27

Title: Campaign report
Post by: naocha on November 17, 2015, 08:15:27

Hello

Everything is working fine except Campaign report. When I choose correct start date and end date it does not look up any Campaign reports. It has records only for 15.11.09.   What could be the problem?


Thanks!

Title: Re: Campaign report
Post by: QueueMetrics on November 17, 2015, 11:25:59

The campaign report uses the start date for the specific run, no matter when the calls were done.

Title: Re: Campaign report
Post by: naocha on November 17, 2015, 14:33:25

Calls were placed every day from 2015-11-01 to 2015-11-17.   If I choose start date 2015-11-09 it will find run, but if I choose the start date 2015-11-10 it will not find any runs, bat in the database calls are placed..

Title: Re: Campaign report
Post by: QueueMetrics on November 23, 2015, 12:16:00

This si because it depends on when the run was started, not when calls were placed. You can use QueueMetrics to get more in-depth analysis.