Running QueueMetrics

Topics

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[1] Quality Assessment

[2] Realtime page shows wrong information

[3] MOVED: outboun calls

[4] Logging

[5] Custom reports - data/time order not consistent before 10am?

[6] How to show agents as busy after transfers?

[7] remotely stored recorded calls

[8] Call Status in the Agent Page

[9] Generate reports and send them by email

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