QueueMetrics > Scripting QueueMetrics
Retrieving call recordings with XMLRPC with duplicate Asterisk Call IDs
emilec:
I have found that if a call passes through more than one queue you will end up with multiple call recordings with the same Asterisk Call ID. For example:
q84-20120321-083849-1332311914.682792.WAV
q91-20120321-084120-1332311914.682792.WAV
When I then look at the call detail and click on the URL I get the following:
http://172.16.1.1/monitor/2012/03/21/q84-20120321-083849-1332311914.682792.WAV%20/var/www/html/monitor/2012/03/21/q91-20120321-084120-1332311914.682792.WAV
Is there a way to return 2 URLs instead? i.e.
http://172.16.1.1/monitor/2012/03/21/q84-20120321-083849-1332311914.682792.WAV
http://172.16.1.1/monitor/2012/03/21/q91-20120321-084120-1332311914.682792.WAV
QueueMetrics:
Does this only happen through the XML-RPC call? or also if you click on the call details pop-up?
emilec:
That's what I see in the call details pop up.
emilec:
Any suggestions yet?
You should be able to reproduce this quite easily by copying an existing call to a new name with the same Call ID in it.
QueueMetrics:
It should already return two urls's. I don't understand if this only happens on XMl-RPC or on the GUi as well.
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