QueueMetrics forum

QueueMetrics => QueueMetrics news => Topic started by: QueueMetrics on September 30, 2013, 13:16:33

Title: QueueWiz - a free Asterisk call-center simulator
Post by: QueueMetrics on September 30, 2013, 13:16:33
Hello all,
next week it's Astricon 10 time, so we thought we'd create something that the community could like and use for free. It's a pretty effective tool if you run a call-center or plan to run one.

QueueWiz is the first free web app for interactive, quick and accurate call center sizing, cost and revenue simulation. Insert your data with the intuitive interface, measure traffic intensity, expected wait times, agents' engagement, revenue per call and per agent and even hourly margins. Save your simulation and share it via email or social media.

Completely free of charge - no string attached - try it at http://queuewiz.queuemetrics.com