QueueMetrics > QueueMetrics installation

Adding new QA Items

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tonils:
If I edit an existing QA Item and then go on to create a new item, I get the screen below




* I can not enter an engagement code
* The text at the bottom shows that this uncreated code belongs to existing lists
* I can not save the new item
However, if I create the new item before editing an exisiting one, the system works as expected.

Tony

QueueMetrics:
You should enter something as the engagement code, otherwise it will not work.

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